Friday night was the grand final of this year’s SME National Business Awards, hosted at Wembley Stadium. We competed for the Wembley and Delaware North Service Excellence Award.
We’re very proud to have competed! It was great to see so many amazing companies in our category this year, and we hope to come back again in 2019 to contest the title.
Putting together the award entry really made us think about why providing the best service is so important to us. We knew going into the awards that good service is about more than winning trophies or differentiating ourselves from the competition.